Konnis® offers service, annual PMs, and repair on your Tecan liquid handling robots from the Freedom EVO to the Genesis Freedom and Aquarius / TeMo. Our warehouse contains instruments, deck accessories and parts for all instruments we sell and support. The Konnis philosophy is to hold redundant inventory, if it is under contract we have it on the shelf, this ensures speedy repair or replacement. With a large inventory of current and obsolete parts, Konnis will keep your liquid handling robot running smoothly so you can focus on the science.
Each Konnis Field Service Engineer (FSE) has over a decade of experience servicing Tecan liquid handlers. This means you always get a seasoned FSE performing your maintenance or repair. We are competitively priced offering the highest value for both service and integration. Konnis specializes in Tecan service and instruments, and therefore has intimate knowledge of their functionality, operation, customization and integration requirements.
Select the vendor that has the capability to repair virtually any issue in the field.
Learn about our support programs:
A sample of available services:
Do you want to check the pipetting ability of your system, test out a liquid class, or get a calibration test report? Unlike dye-based tests we can run a gravimetric test integrated directly on the deck of your liquid handler using the liquid classes that you pipette with.
This provides Konnis the unique ability to evaluate any type of liquid being pipetted in your actual protocol with results in real time.
Konnis representatives offer the best comprehensive training of any third party provider. We offer full liquid handling training on Gemini, FACTS, EVOware, EVOware Plus, Integration of Worklists, and more. We encourage customers to bring their assay to the training and work on their real wold project while we are there to assist.
Training does not stop when you leave the training session. Become a full service customer and take advantage of call-in assistance while you are programming your Tecan instrument.